The Washing Machine Man

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LOCATION

6555 N Teutonia Ave, Milwaukee, WI

CONTACT US

The Washing Machine Man

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About Us

Our Story

When my wife to be and I moved to Milwaukee in 1996 we needed appliances. We were just starting out and new appliances were not an option, we did not have that kind of money or that kind of credit. We went to several used appliance stores and found that we still could not afford appliances. Eventually we did find appliances that we could afford to buy but found later that they really weren’t worth buying at all. Something about this experience stayed with me.



While delivering papers for the Milwaukee newspaper, I saw a washer that someone had sat out. I put it in the back of my station wagon, took it home and fixed it. I used it for a week or two just to be certain that everything was in order and then I put an ad in the paper. Our phone rang day and night until the ad expired. I remember saying to my fiance’ that this would be a great way to make some “extra cash” on the side. A few months passed and I tried the same thing again with a washer and dryer, I got even MORE phone calls.


I realized that the Milwaukee used appliance market had prices that were too high and warranties that were too short, so I set out to change things. First I wanted to set my prices at a level that I thought was affordable with a warranty that I would be happy with. Second, I wanted to give a logical person NO REASON to go anywhere else for a reconditioned appliance. Finally, I wanted to be the best in town. I spent months planning, the only thing that I needed was money to get started.


When my fiance and I got married we had a wishing well rather than getting traditional gifts. We got about $1,700 and that was what we used to start the business. I bought a cargo van for $600 an appliance dolly for $100 and put the rest (along with my newspaper paycheck) on the security deposit and rent for a house that had a garage and basement. Before we knew it we were moving into the building you see above. These events led me to becoming THE WASHING MACHINE MAN.


Today THE WASHING MACHINE MAN is a successful business with over 50,000 satisfied customers. Beyond the grace of God, I attribute our success to treating customers with respect and providing great service with integrity.

faq

Need Help?

  • What time do you close?

    10-6 M-F and 11-3 Saturday

  • Do you buy appliances?

    From idividulas who are looking to get rid of one or two, No. If you are a landord or property management company with multiple units (15 or more) please call us and state that you have bulk appliances that you want to wholesale. Your call will be directed to the approriate person.

  • I have appliance(s) you can just have. Will you come and get it (them)?

    Sorry, but we only do removals when delivering. We can’t come just to remove.

  • When can I get delivery?

    It varies. Our goal is less than three days. Usually, the next day. Three days if it's busier.

  • Is there a warranty?

    All Reconditioned Appliances under $179 come with a 90 Day Warranty.

    Washers, Dryers, and Ranges $179 and up come with a One Year Warranty.

    Refrigerators $179 and up come with a Six Month Warranty.

  • Will you come and do repairs?

    Yes. We guarantee that the cost of your repair will never be more than $189 but after-tax $199.58. If we cannot fix the problem for $189 OR LESS, there is no charge for coming to your home. Not $189 to look at it or just to come out. $189 it’s fixed, repaired, and working. If not, you owe us nothing for coming to your home. Further explanation of the $189. If we come out and kick the side of the machine and it starts working, then we won’t charge you the full $189. A standard repair is always $189. If it’s something that would cost more than $189 we will tell you first. If you want the work done, we’ll do it. If not, you owe us nothing for coming to your home.



  • Do you have lay-away?

    Sorry, but no. It's first come, first served.

  • Will you move machines?

    Yes… $75 per appliance for the first two. $50 per additional (four maximum). Relocation includes uninstalling at the pick-up address and installing at the delivery address (as long as the set-up in the new home will allow reinstall).

  • I bought gas and now I need electric.

    1) If you bought it from us and ordered the wrong thing… the first delivery is FREE but there is a $45 re-delivery fee to swap it out. If there is a price difference, it is $45 plus the difference.

    2) If you moved… Unfortunately, we can’t do trade-ins.

Policies & Warranties

Warranties

All Reconditioned Appliances under $179 come with a 90 Day Warranty.

Washers, Dryers, and Ranges $179 and up come with a One Year Warranty. Refrigerators $179 and up come with a Six Month Warranty.

Services

For $189, $199.58 after tax, or less - it is fixed, repaired, and working.

If it isn’t, there is no charge for the visit

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